Terms of Service

1. Introduction

Welcome to Together By. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

2. Interpretation and Definitions

Interpretation

The words with initial capital letters have specific meanings as defined below. These definitions apply whether the words appear in singular or plural form.

Definitions

• “Company,” “We,” “Us,” or “Our” refers to Together By.

• “Website” refers to the Together By website located at [Your Website URL].

• “User,” “You,” or “Your” refers to the individual or entity accessing or using the Website.

• “Products” refers to the items available for purchase on our Website.

• “Services” refers to any services provided by Together By, including events, consultancy, or subscriptions.

3. Acknowledgment

By accessing or using our Website, you confirm that:

1. You have read, understood, and agree to these Terms.

2. You are at least 18 years old or have the consent of a parent or guardian.

3. You will comply with all applicable laws and regulations when using our Website.

4. User Accounts

• To access certain features, you may be required to create an account.

• You must provide accurate, current, and complete information during registration.

• You are responsible for safeguarding your account credentials. If you suspect unauthorized access, notify us immediately at [Contact Email].

• We reserve the right to terminate accounts for misuse or violations of these Terms.

5. Products and Services

Product Descriptions

We strive to provide accurate descriptions of our Products. However, slight variations in color, size, or design may occur. All images are for illustrative purposes only.

Pricing and Availability

• Prices are listed in GBP and include VAT unless stated otherwise.

• Availability of Products is subject to change without notice.

• We reserve the right to adjust prices at any time but will honor the price at the time of your order.

Order Process

• Once you place an order, you will receive an email confirmation. This does not constitute acceptance of your order.

• Your order is accepted when we dispatch the Product(s) to you.

• We reserve the right to cancel orders for any reason, including pricing errors or stock unavailability.

6. Payment Terms

• Payments must be made in full at the time of purchase using approved payment methods (e.g., credit/debit cards, PayPal).

• Payment details are processed securely, and Together By does not store payment information.

• Any refunds will be processed in accordance with our Refund Policy.

7. Delivery

• Delivery times are estimates and may vary due to external factors.

• Risk of loss or damage passes to you upon delivery.

• If your Product does not arrive within the specified timeframe, please contact us at [Contact Email].

8. Cancellations, Returns, and Refunds

Cancellation

You have the right to cancel your order within 14 days of receiving the Product under the Consumer Contracts Regulations 2013.

Returns and Refunds

• To initiate a return, email us at help@togetherby.co.uk within 14 days of delivery.

• Returned items must be in their original condition and packaging.

• Refunds will be processed within 14 days of receiving the returned Product.

9. Content

You are responsible for any content you submit to the Website, such as reviews or comments. By submitting content, you grant Together By a non-exclusive, royalty-free license to use, reproduce, and distribute the content.

You may not upload content that:

• Is unlawful, harmful, or offensive.

• Infringes on the intellectual property rights of others.

We reserve the right to remove any content that violates these Terms.

10. Copyright Policy

If you believe your copyrighted material has been used without authorization, please contact us at help@togetherby.co.uk with the following details:

1. Description of the copyrighted material.

2. Evidence of ownership or authorization.

3. Details of the alleged infringement.

We will respond promptly to all copyright infringement claims.

11. Intellectual Property

All content on our Website, including text, images, logos, and software, is the intellectual property of Together By or its licensors. You may not use, reproduce, or distribute any content without our express written consent.

12. User Feedback

By submitting feedback, suggestions, or ideas, you grant Together By the right to use them without compensation or obligation. Together By is not required to implement your feedback.

13. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party links is at your own risk.

14. Termination

We reserve the right to terminate or suspend your access to the Website if you breach these Terms. Upon termination, your right to use the Website ceases immediately.

15. Limitation of Liability

To the fullest extent permitted by law, Together By shall not be liable for any:

• Loss of profit or revenue.

• Indirect or consequential damages.

• Damages exceeding the total amount paid by you for the Products or Services.

16. “AS IS” and “AS AVAILABLE” Disclaimer

The Website is provided on an “AS IS” and “AS AVAILABLE” basis. Together By makes no warranties regarding the accuracy, reliability, or availability of the Website.

17. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Disputes Resolution

If you have a dispute, please contact us at help@togetherby.co.uk to resolve it amicably. If the dispute cannot be resolved, it will be referred to arbitration or the small claims court, as appropriate.

19. Severability and Waiver

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full effect. Failure to enforce a provision does not constitute a waiver of that provision.

20. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Website after changes signifies your acceptance of the updated Terms.

21. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: help@togetherby.co.uk

Address: [Your Business Address]

Phone: [Your Phone Number]